- How do I authorize a new device when I log in?Published on Aug 31, 2023Updated on Oct 9, 202513,086
- How do I use a physical security key to protect my account?Published on Jan 10, 2025Updated on Sep 8, 202513,185
- What onboarding information is required for a fund?Published on Oct 13, 2023Updated on Sep 27, 202596
- How do I transfer/deposit crypto with my sub-accounts?Published on Aug 22, 2023Updated on Sep 8, 20254,846
- What documents are accepted as proof of sources of funds from decentralized finance?Published on Nov 12, 2024Updated on Oct 15, 202550
- How do I download my account statements?Published on Nov 6, 2024Updated on Sep 8, 202548
- What onboarding information is required for the government-owned enterprise?Published on Oct 13, 2023Updated on Sep 27, 202557
- How do I freeze my account? (web)Published on Aug 22, 2023Updated on Oct 10, 2025384
- How do I migrate my email address or phone number to another account? (web)Published on Aug 22, 2023Updated on Oct 2, 2025363
- How do I change my login password?Published on Aug 22, 2023Updated on Oct 31, 202518,693
- How do I submit my proof of address (POA)?Published on Sep 5, 2023Updated on Nov 7, 20251
- How do I freeze my account? (app)Published on Aug 22, 2023Updated on Oct 15, 2025335
- I haven't received the SMS codePublished on Aug 16, 2023Updated on Nov 6, 202529,850
- How do I reset Two-factor authentication (2FA)?Published on Sep 15, 2023Updated on Nov 7, 20255,687
- Why did my identity verification fail?Published on Sep 5, 2023Updated on Oct 9, 202511,161
Showing 46-60 of 87 articles