Support center
Here to help you 24/7
Top questions
Why can't I join or claim rewards from a campaign?
Updated on Sep 8, 20259,167
How do I find my deposit address and tag/memo/comment?
Updated on Sep 8, 202558,381
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,719
How do I create passkeys? (app)
Updated on Sep 8, 202510,042
How do I use a physical security key to protect my account?
Updated on Sep 8, 202511,024
Getting started
A beginner's guide to identity verification
Updated on Sep 9, 20256,232
How do I link an authenticator app?
Updated on Sep 8, 202514,478
Why hasn't my deposit been credited?
Updated on Sep 2, 202512,892
Why hasn't my withdrawal arrived in the account?
Updated on Sep 8, 202518,719
Do I need to pay fees for deposit and withdrawal?
Updated on Sep 22, 20255,344
FAQ
View more